Evergreen Life
Evergreen Life
Evergreen Life
This project focuses on improving the appointment booking experience within the Evergreen Life GP app. The existing process felt inefficient and confusing for users, often leading them to abandon the app and rely on phone calls instead.
I redesigned the booking flow to create a clearer, faster, and more user-friendly experience by introducing appointment categories, visual icons, and a simplified step-by-step journey.
This project demonstrates my approach to problem-solving through user-centred design and usability testing.
This project focuses on improving the appointment booking experience within the Evergreen Life GP app.
The existing process felt inefficient and confusing for users, often leading them to abandon the app and rely on phone calls instead.
I redesigned the booking flow to create a clearer, faster, and more user-friendly experience by introducing appointment categories, visual icons, and a simplified step-by-step journey.
This project focuses on improving the appointment booking experience within the Evergreen Life GP app. The existing process felt inefficient and confusing for users, often leading them to abandon the app and rely on phone calls instead.
I redesigned the booking flow to create a clearer, faster, and more user-friendly experience by introducing appointment categories, visual icons, and a simplified step-by-step journey.
This project demonstrates my approach to problem-solving through user-centred design and usability testing.
This project focuses on improving the appointment booking experience within the Evergreen Life GP app. The existing process felt inefficient and confusing for users, often leading them to abandon the app and rely on phone calls instead.
I redesigned the booking flow to create a clearer, faster, and more user-friendly experience by introducing appointment categories, visual icons, and a simplified step-by-step journey.
This project demonstrates my approach to problem-solving through user-centred design and usability testing.
About the project
About the project
About the project
To achieve this goal, I analysed the existing Evergreen Life booking process and identified key pain points within the user journey. I then designed an improved prototype that introduced clearer navigation, appointment type selection with visual icons, and a streamlined booking flow.
The project involved:
Mapping the current and improved user journeys
Creating wireframes and an interactive prototype
Conducting A/B usability testing comparing the original app with the redesigned version
Collecting and analysing user feedback through surveys
Iterating on the design based on insights from testing
This process allowed me to validate design decisions and demonstrate how user-centred design can improve clarity, confidence, and overall user experience.
To achieve this goal, I analysed the existing Evergreen Life booking process and identified key pain points within the user journey. I then designed an improved prototype that introduced clearer navigation, appointment type selection with visual icons, and a streamlined booking flow.
The project involved:
Mapping the current and improved user journeys
Creating wireframes and an interactive prototype
Conducting A/B usability testing comparing the original app with the redesigned version
Collecting and analysing user feedback through surveys
Iterating on the design based on insights from testing
This process allowed me to validate design decisions and demonstrate how user-centred design can improve clarity, confidence, and overall user experience.
To achieve this goal, I analysed the existing Evergreen Life booking process and identified key pain points within the user journey. I then designed an improved prototype that introduced clearer navigation, appointment type selection with visual icons, and a streamlined booking flow.
The project involved:
Mapping the current and improved user journeys
Creating wireframes and an interactive prototype
Conducting A/B usability testing comparing the original app with the redesigned version
Collecting and analysing user feedback through surveys
Iterating on the design based on insights from testing
This process allowed me to validate design decisions and demonstrate how user-centred design can improve clarity, confidence, and overall user experience.
To achieve this goal, I analysed the existing Evergreen Life booking process and identified key pain points within the user journey. I then designed an improved prototype that introduced clearer navigation, appointment type selection with visual icons, and a streamlined booking flow.
The project involved:
Mapping the current and improved user journeys
Creating wireframes and an interactive prototype
Conducting A/B usability testing comparing the original app with the redesigned version
Collecting and analysing user feedback through surveys
Iterating on the design based on insights from testing
This process allowed me to validate design decisions and demonstrate how user-centred design can improve clarity, confidence, and overall user experience.
What was done -
What was done -
Goal
Goal
The goal of this project was to improve the usability of the Evergreen Life GP app by redesigning the appointment booking experience. The aim was to reduce confusion and frustration for users, encourage more people to book appointments digitally, and create a clearer and more supportive journey for patients managing their healthcare.
This project focused on making the process faster, easier to understand, and more visually intuitive through the use of appointment categories, icons, and a simplified step-by-step flow.
The goal of this project was to improve the usability of the Evergreen Life GP app by redesigning the appointment booking experience. The aim was to reduce confusion and frustration for users, encourage more people to book appointments digitally, and create a clearer and more supportive journey for patients managing their healthcare.
This project focused on making the process faster, easier to understand, and more visually intuitive through the use of appointment categories, icons, and a simplified step-by-step flow.
The goal of this project was to improve the usability of the Evergreen Life GP app by redesigning the appointment booking experience. The aim was to reduce confusion and frustration for users, encourage more people to book appointments digitally, and create a clearer and more supportive journey for patients managing their healthcare.
This project focused on making the process faster, easier to understand, and more visually intuitive through the use of appointment categories, icons, and a simplified step-by-step flow.
The goal of this project was to improve the usability of the Evergreen Life GP app by redesigning the appointment booking experience.
The aim was to reduce confusion and frustration for users, encourage more people to book appointments digitally, and create a clearer and more supportive journey for patients managing their healthcare.
This project focused on making the process faster, easier to understand, and more visually intuitive through the use of appointment categories, icons, and a simplified step-by-step flow.
This will hide itself!